Bristol Maid (Hospital Metalcraft Limited)

This Dorset-based manufacturer saw their order book grow by 300% due to the COVID-19 crisis

In 1953, Bristol Maid (Hospital Metalcraft Ltd) was founded and started supplying medical equipment and furniture to the then newly created NHS, and have continued to do so ever since. Over the years, their product range has expanded significantly, and they have developed a comprehensive manufacturing capability along the way. 

Fast forward 67 years to 2020 and, like everyone else, the company found itself in unprecedented times due to the COVID-19 outbreak. This presented an opportunity for Bristol Maid to help urgent NHS requirements, by supplying essential ICU lifesaving equipment (such as drip poles, dressing trollies, and pump stands) to the new Nightingale hospitals.  


To cope with the resulting increase in orders, Bristol Maid needed to acquire skilled capacity from the local workforce. SWMAS heard about this through their networks and got in touch to offer support. They identified a need to purchase a new automated robotic welding machine, which would help keep up with current demand. SWMAS supported this investment decision through the provision of an ERDF grant, as well as by offering expert advice and guidance. 

Whilst many companies were reducing output or even temporarily closing, Bristol Maid were still thriving. Keeping the wheels moving whilst adhering to social distancing measures has been paramount for the business, as the safety of staff, customers, and suppliers is their absolute priority.  

We were delighted to step in and help Bristol Maid at this crucial time. The grant offer was processed quickly and efficiently, so it could be used towards the immediate purchase of new equipment, vital to keep up with current demand. We’re happy we could help this business respond to urgent NHS needs at this difficult time, and look forward to working with them again in the future.

Nik Brown, Manufacturing Specialist

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Support has been provided through the High-Value Manufacturing Advisory Programme (HVMAP) in Dorset, which is part-funded by the European Regional Development Fund (ERDF).
This expert advice, specialist business support, and grant funding is available to help SME manufacturers innovate and grow - read more HERE.