"We have made so many improvements in the last nine months. If we had not taken part in the SMP, we would still be doing the same things that we were doing last year. Some of the biggest changes are in how we structure the business, which is starting to show significant benefits. Simple changes, such as creating area supervisors with responsibilities for specific activities, has had dramatic effects."

Adrian Knight, IT Manager,
Thorn Cycles

"We were introduced to the SMP at a time when we were looking at potential paths for future growth. The external impetus and specialist knowledge helped us to clarify the right direction for the business in terms of markets to be exploited, areas which required attention to enable growth and the aspects of our offering which make us competitive. The programme has provided us with a route to success and ongoing support by specialists at the South West MAS will be invaluable on this journey."

Jason Rigby, Managing Director,
Taunton Fabrications

"The SMP helped us identify key areas for improvement and provided a detailed change programme, which included the restructure of management and workshop layout focused on product value streams. It improved both process and personal development, giving us the confidence and tools we needed to drive operational improvement."

Clive Birnie, Managing Director,
Severn Delta